---
title: "Contact Us"
description: "Questions about an order, a download, or a guide? Email the EastWise Wellness team and we will reply within one business day with clear, friendly help."
url: "https://www.eastwisewellness.com/contact"
type: "page"
email: "support@eastwisewellness.com"
---

# Contact Us
> Questions about an order, a download, or a guide? Email the EastWise Wellness team and we will reply within one business day with clear, friendly help.
Have a question about our guides, need help with a digital download, or just want to say hello? We’d love to hear from you!

How Can We Help?

Order Support & File Downloads:

If you haven't received your digital download link after purchase, please check your Junk/Spam folder first. If it's still missing, email us with your Order Number and purchase email address.

General Inquiries & Feedback:

Have questions about our recipes, TCM food therapy philosophy, or which bundle is right for you? Drop us a line!

Get in Touch

Email: support@eastwisewellness.com

Customer Service Hours: Monday – Friday, 9:00 AM – 6:00 PM (EST)

Response Time: We aim to reply to all inquiries within 24 to 48 hours.

(Note: Our digital files are delivered instantly via email 24/7 upon completed payment.)

Connect with our community

Instagram: @eastwisewellness
**Email:** support@eastwisewellness.com